Your satisfaction with the quality of our products is the most important thing for us! If, despite the highest quality standards and controls of TITAN products, you still have something to complain about, please follow the instructions below.
Because in this way it is possible for us to handle your concern as smoothly as possible and to help you as quickly as possible back to the best satisfaction with our products.
You have ordered the product directly online via our Titan Shop? In this case please proceed as follows:
- File the claim using the following contact site.
You will receive feedback from our service team.
- Afterwards, print out the complaint form you received, fill it out & attach your copy of the invoice.
- Send the article to:
85098 Großmehring (Interpark-Süd)
You have bought the article to be complained about from another retailer, for example online? Then please proceed as follows:
- Contact the dealer from whom you purchased the product.
- The specialist partner will then explain to you how to proceed and how to process the complaint.
You would like to contact our TITAN Service Team directly? Here you will find the form to contact TITAN.