Payment & Shipping
Payment information
For deliveries within Germany and other countries, we offer the following payment options, unless otherwise specified in the relevant product description:
1. Credit card
2. Klarna Invoice Purchase
3. PayPal
4. Apple Pay
5. Pay by Bank
6. iDEAL (for customers in the Netherlands only)
7. EPS (for customers in Austria only)
Detailed information on the individual payment options
1. Credit card
Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard and AMEX.
If you select credit card as your payment method, the invoice amount is due immediately upon conclusion of the contract. This payment method is processed by the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (‘Klarna’), which the seller has authorised to collect the debt on its behalf. Klarna Bank AB will collect the invoice amount from the customer’s specified credit card account. The credit card will be charged immediately after the customer submits their order in the online shop. Even when the credit card payment option is selected via Klarna Bank AB (publ.), the seller remains responsible for general customer enquiries, e.g. regarding the goods, delivery times, dispatch, returns, complaints, notices of withdrawal and return shipments, or credit notes.
2. Klarna Invoice Purchase
In collaboration with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer you the following payment options. Payment via Klarna is available to consumers only. Unless otherwise specified below, payment via Klarna is subject to a successful address and credit check and is made directly to Klarna. Further information is provided with the respective payment option and during the ordering process.
Purchase on account via Klarna
The invoice amount is due 30 days after dispatch of the goods and receipt of the invoice. Klarna may offer registered Klarna customers, selected according to its own criteria, additional payment options within their customer account. However, we have no influence over the offering of these options; any additional payment options offered on an individual basis relate to your legal relationship with Klarna. You can find further information on this in your Klarna account.
3. PayPal
Just a few steps to complete your payment:
1. At the checkout, select ‘PayPal’ as your payment method.
2. To complete the payment, you will be redirected to the PayPal website.
3. If you are already a PayPal customer, you can log in with your PayPal credentials and initiate the payment. If you do not yet have a PayPal account, you can create one and then confirm the payment. For the payment methods Direct Debit via PayPal, Credit Card via PayPal and Purchase on Account via PayPal, it is not necessary to set up a PayPal account.
4. You will then be redirected back to us (www.travelite.com).
4. Apple Pay
If you choose to pay with Apple Pay, the payment will be processed by the payment service provider Mollie B.V., Keizersgracht 126, 1015 CW Amsterdam, Netherlands (hereinafter “Mollie”), in collaboration with Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland (“Apple”).
Payment process:
The payment is made via the Apple Pay feature on your Apple device (iPhone, iPad, Apple Watch or Mac). You’ll use a credit or debit card stored with Apple Pay. Depending on the device, Face ID, Touch ID or a device code is used to confirm the payment.
Mollie processes your payment details on behalf of the merchant solely for the purpose of processing the payment. The payment details (e.g. amount, currency, payment reference, date, location) are encrypted by Apple and transmitted to Mollie in tokenised form to carry out the payment transaction. Your actual card details are not passed on to the merchant.
5. Pay by Bank
If you choose to pay via Pay by Bank, the payment will be processed by the payment service provider Mollie B.V., Keizersgracht 126, 1015 CW Amsterdam, Netherlands (hereinafter ‘Mollie’).
With Pay by Bank, you can pay conveniently directly via your online banking without having to enter card or account details in the shop. You select your bank, log in to your usual online banking and confirm the payment. The invoice amount will be debited from your bank account immediately upon confirmation.
Payment process:
1. At the checkout, select ‘Pay by Bank’ as your payment method.
2. You will be redirected to your bank’s secure selection page.
3. Log in to your online banking using your usual login details and confirm the payment.
4. Once you have successfully confirmed the payment, you will be automatically redirected back to us (www.travelite.com) and your order will be complete.
Mollie processes your payment details on behalf of the merchant solely for the purpose of processing the payment.
6. iDEAL (for customers in the Netherlands only)
If you choose to pay via iDEAL, the payment will be processed by the payment service provider Mollie B.V., Keizersgracht 126, 1015 CW Amsterdam, Netherlands (hereinafter “Mollie”).
iDEAL is a widely used online payment method in the Netherlands that allows you to pay directly via your Dutch bank’s online banking service. This payment method is available exclusively to customers with an account at a Dutch bank.
Payment process:
1. At the checkout, select ‘iDEAL’ as your payment method.
2. Select your bank from the list of participating Dutch banks.
3. You will be redirected to your bank’s online banking portal, where you will confirm the payment using your usual login details.
4. Once confirmation is successful, you will be automatically redirected back to us (www.travelite.com).
The invoice amount will be debited from your bank account immediately after confirmation. Mollie processes your payment details on behalf of the merchant solely for the purpose of processing the payment.
7. EPS (for customers in Austria only)
If you choose to pay via EPS, the payment will be processed by the payment service provider Mollie B.V., Keizersgracht 126, 1015 CW Amsterdam, Netherlands (hereinafter ‘Mollie’).
EPS (eps bank transfer) is an online payment method offered by Austrian banks, allowing you to pay conveniently and securely via online banking. This payment method is available exclusively to customers with an account at an Austrian bank.
Payment process:
1. At the checkout, select ‘EPS’ as your payment method.
2. Select your Austrian bank from the list displayed.
3. You will be redirected to your bank’s online banking portal and will confirm the payment using your usual login details.
4. Once confirmation is successful, you will be automatically redirected back to us (www.travelite.com).
The invoice amount will be debited from your bank account immediately after confirmation. Mollie processes your payment details on behalf of the merchant solely for the purpose of processing the payment.