Popular questions

Popular questions

We offer you the following payment options: Credit card, PayPal, secured invoice purchase.
After receipt of payment you will receive an order confirmation by mail. If you have not received an order confirmation, please check your spam folder first. 

If you don't find any mail there either, please contact our customer service. Please use the contact form or write an email to: hello@titan-bags.com
Within the 30-day return period, you can print out a return label for free return shipping by DHL at our return portal.

Once we have received your return, we will refund you within 14 days the purchase price analogous to your previously selected payment method.
Shipping of our products is free of charge for you. If you do not like the product, you can also return it free of charge.
Shipping within Germany: Delivery time: 2-5 working days.

Shipping within all other countries:  Delivery time: 5-7 working days.
Contact our customer service 

  • via the contact form on our homepage
  • by mail: hello@titan-bags.com
  • by telephone: (Mon. - Thu. between 10 am - 4 pm and Fri. 10 am - 2 pm) at +4940-642154-889